Lost or Stolen Card

If you've had your First Sentry Bank Debit Rewards Mastercard or your First Sentry Credit Card was stolen or you've misplaced it, be sure to call 1-800-523-4175 immediately to report it.

It is also a good practice to confirm what phone numbers the bank has on its records as we will call you in case our system flags one of your transactions as potentially fraudulent. PLEASE NOTE: When our fraud department calls you, they will only verify your transactions. They already have your information and would not need to ask you for your card number, PIN or other personal information.
Should you have any questions, please call any of our customer service representatives at 304-522-6400.

Thank you